Return & Refund Policy

Effective Date: September 6, 2026

Baby Buffer is a brand operated by Nordic Wellness, Inc.

We want you to be happy with your Baby Buffer purchase.

30-Day Returns

Unless otherwise stated, eligible products may be returned within 30 days after delivery.

To qualify for a return:

• The product must be returned in its original condition.

• The product must not be damaged, excessively worn, altered, modified, or improperly used.

• All components and accessories originally included with the product must be returned.

• Proof of purchase may be required.

To start a return, contact us at support@mybabybuffer.com before sending your product back.

Products returned without prior authorization may not be accepted.

Return Shipping

Unless the product arrived damaged, defective, or incorrect, customers are responsible for return shipping costs.

Original shipping charges, expedited shipping charges, international shipping charges, duties, taxes, and similar charges are non-refundable except where required by law.

We recommend using a trackable shipping service for returns. Baby Buffer is not responsible for returned products that are lost or damaged before reaching us.

Damaged, Defective, or Incorrect Products

Please inspect your order promptly after delivery.

If an item arrives damaged, defective, or different from what you ordered, contact support@mybabybuffer.com as soon as reasonably possible with your order number and photographs showing the issue.

If we determine that the product is defective, damaged in transit, or incorrectly fulfilled, we may provide, at our discretion and as permitted by applicable law:

• A replacement

• Replacement components

• A refund

• Another appropriate remedy

Nothing in this policy limits any rights you may have under applicable consumer protection law.

Refund Processing

Once an approved return has been received and inspected, we will notify you of the status of your refund.

Approved refunds will generally be issued to the original payment method.

Processing times after a refund is issued are controlled by your bank, credit-card provider, or other payment provider and may vary.

Final Sale Items

Items clearly identified as Final Sale at the time of purchase are not eligible for voluntary return or exchange unless they arrive damaged or defective or a return is otherwise required by applicable law.

Order Changes and Cancellations

We process orders quickly. Contact us immediately if you need to change or cancel an order.

We cannot guarantee that an order can be changed or cancelled after it has entered fulfillment.

If an order has already shipped, our standard return procedures will apply.

Abuse of Return Policy

We reserve the right, to the extent permitted by law, to refuse returns or restrict future purchases in cases involving suspected fraud, repeated abuse of this policy, alteration of products, or misuse inconsistent with their intended purpose.

Contact

For questions regarding returns or refunds, contact:

Baby Buffer
Operated by Nordic Wellness, Inc.
1501 Belle Isle Ave, Suite 110
Mount Pleasant, SC 29464
United States

Email: support@mybabybuffer.com